How VoiceSpin Supported Amsalem’s 24/7 Travel Service for Over 10 Years
About Amsalem Tours and Travel Amsalem Tours and Travel was founded in Israel in 1983 by two brother...
How VoiceSpin Helped Flying Carpet Handle 280,000+ Monthly Call Minutes for 10 Years Running
About Flying Carpet Flying Carpet is one of Israel’s best-known travel companies, with decades...
WhatsApp Business API for Sales Teams: What Israeli Companies Should Know
In Israel, WhatsApp is not just a messaging app. It is where customers talk to friends, family, coll...
Speech Analytics vs Call Recording: What Each One Actually Tells You
Most contact centers in Israel record their calls. Recording has become a standard feature of any mo...
AI Voice Agents in 2026: Dynamic Emotion and Full Duplex Explained
Key Takeaways An AI voice agent with dynamic emotion adjusts tone, pace, and warmth across a single ...
AI-Powered Contact Center Forecasting and Real-Time Analysis: Why Both Depend on Unified Data
Key Takeaways AI-powered forecasting in a contact center is limited by the data it can see, not by t...
How VoiceSpin’s AI Chatbot Gave Decathlon Israel’s Service Team 50% More Time for Complex Cases
VoiceSpin deployed an AI call center solution and a WhatsApp AI Chatbot across the customer support ...
How VoiceSpin’s AI Voicebot Helped Shapira & Co.’s Collections Team Gain 63% More Time for Negotiation
VoiceSpin deployed an AI Voicebot inside the debt collection department of Y. Shapira and Co., one o...
AI Receptionist vs Virtual Assistant: Cost, Features, and ROI Compared
Choosing between an AI receptionist and a human virtual assistant is one of the more consequential d...
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