Make and receive calls in 160+ countries, deliver outstanding service experience with advanced call management features, and leverage 50+ ready-made CRM integrations with VoiceSpin, one of the best OpenPhone alternatives.
Exploring the possibility of switching from OpenPhone to another VoIP business phone system? See how VoiceSpin compares to OpenPhone in terms of key features and capabilities.
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| International calling/ texting |  |
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| CRM integrations | 50+ | 7+ |
| Auto dialing | |
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| Click-to-call | |
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| Reporting and analytics | |
Not available with a Starter plan |
| AI speech analytics | |
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| Omnichannel text messaging | |
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| Mobile app | Coming soon | |
| 24/7 customer support | |
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Though OpenPhone is a solid business phone system, it lacks some advanced inbound call management features, such as call queuing, queue callbacks, live call monitoring, call whispering, and real-time reporting. VoiceSpin has it all and a lot more, enabling you to handle any call volume efficiently and ensure high levels of customer satisfaction.
When it comes to outbound calling, VoiceSpin outperforms OpenPhone by offering an industry-leading auto dialing solution that can automate and optimize the entire process of making outbound calls to prospects or customers, eliminating the need for your agents to dial numbers manually and boosting your team’s productivity.
Both VoiceSpin and OpenPhone offer similar calling and text messaging capabilities. With VoiceSpin, however, you can go much further than that and integrate multiple digital communication channels (like email, live chat, social media, WhatsApp, and Telegram) to engage with your customers across the channels of their choice.
While OpenPhone has limited integration options, VoiceSpin stands as an excellent OpenPhone alternative, offering 50+ out-of-the-box integrations with the world’s most popular CRM systems, including Zoho, Salesforce, Pipedrive, and HubSpot. On top of that, VoiceSpin offers custom integration options at no extra cost.
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| Inbound call routing | |
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| IVR auto attendant | |
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| Ring groups | |
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| Inbound call queues | |
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| Queue callback | |
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| Call forwarding | |
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| Auto call recording | |
Not available with a Starter plan |
| Real-time call monitoring | |
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| Call whispering | |
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| Real-time dashboard | |
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| SMS text messaging | |
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| Scheduled messages | |
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| Power dialer | |
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| Predictive dialer | |
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| Local presence | |
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| Call transcripts | |
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| AI call summaries | |
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| Custom integrations | |
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| Custom development | |
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| API developer support | |
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Boost the efficiency of your outbound calling campaigns with an AI-driven predictive dialer that intelligently connects leads to the best-suited sales reps based on AI and machine learning algorithms to help you maximize conversions.
Integrate multiple digital communication channels, including live chat, email, social media, and instant messaging apps, into a single omnichannel platform and give your customers more options to connect with your business.
Get deeper insights into your voice interaction with AI speech analytics. Track specific keywords to prevent non-compliance issues, stay on top of customer sentiment, and generate AI post-call summaries to assess the quality of interactions.
Join thousands of businesses already using VoiceSpin to handle their voice and digital customer communications. Book a demo call now to see VoiceSpin’s AI contact center solutions in action and discover how you can use them to enhance your customer service, improve engagement, or drive more sales.
BOOK A DEMOAll information on this page is relevant at the time of publishing and is subject to change.
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