Cloud PBX Phone System Small and Large Businesses Love

Leverage VoIP telephony, SMS texting, and omnichannel messaging in a single platform and enhance your business communications with VoiceSpin cloud PBX for SMBs and large enterprises.

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Get all the Benefits Cloud PBX Systems
are Known for with VoiceSpin

Enjoy Greater Flexibility and Cost Efficiency with VoiceSpin Cloud PBX

Empower your teams to handle phone calls and digital communications with your customers and prospects from any location and any device with VoiceSpin’s mobile-ready cloud PBX system. Move from on-prem to cloud PBX for greater agility, flexibility, and long-term cost savings.

Smartphone displaying a simple Cloud PBX VoiceSpin interface.
Cloud PBX Features Menu

Access a Bunch of Advanced Calling and Messaging Features

Equip your customer-facing and sales reps with robust features to deliver excellent service and sales, including call routing, call queueing, IVR, call forwarding, call recording, real-time call monitoring, historical reporting, auto dialing, AI speech analytics, SMS texting, omnichannel messaging, and more.

Scale Your Operations Instantly with No Interruption to Your Service

While on-premises PBX systems are difficult to scale quickly as a company grows, VoiceSpin cloud PBX enables you to scale your operations almost immediately when demand increases. Our entirely cloud-based infrastructure ensures you can add resources instantly with no service interruptions.

Cloud Integration for your PBX phone system
Various CRM platforms like Zendesk, Zoho, Salesforce, HubSpot, and others, indicating integration capabilities.

Seamlessly Integrate Your Cloud PBX System with Third-party Tools

Take advantage of ready-made and custom integrations with third-party apps to automatically sync calls and customer data across your systems. VoiceSpin integrates with the most popular CRM systems and business apps, including Zoho, Salesforce, HubSpot, Zendesk, and dozens more at no extra cost.

Integrates with Your Favorite
CRM System

Automatically log all inbound and outbound calls in your CRM. VoiceSpin’s cloud PBX service seamlessly
integrates with the leading CRM systems and third-party business apps.

Integrated with Zoho CRM Integrated with Salesforce Integrated with Hubspot Integrated with Pipedrive
Integrated with Zendesk Integrated with Keap CRM Integrated with Insightly Integrated with Zapier

Get All the Features You’d Expect
from a Cloud PBX Business Phone System

International DIDs

With VoiceSpin’s global coverage, you can get local international DID numbers from 160+ countries and engage with your customers or prospects no matter the distance and location.

Call Routing & IVR

Set your custom call routing rules and multi-level IVR menus to route incoming calls to the most relevant destination each and every time, increasing your FCR rates and improving CX.

Call Queue Management

Optimize your inbound call management with call queuing and reduce the number of dropped calls when all your reps are busy by offering your callers a queue callback option.

Call Recording

Record calls automatically or on demand for QA, compliance, or training and rest assured all recordings are securely stored in the cloud for as long as you need with unlimited storage.

Real-time Monitoring

Monitor customer-agent conversations in real-time to assess call quality and agent performance or join in on active calls to provide on-call guidance to newly hired reps to speed up onboarding.

Custom Reporting

Always stay on top of your call center operations by tracking key metrics and KPIs with pre-built or custom reports and make more informed decisions on where improvements are needed.

AI Auto Dialer

Supercharge your sales team with an AI-driven predictive dialer, automate the entire outbound calling process, and ensure leads are connected to the best-suited agents for maximum conversions.

AI Speech Analytics

Track specific keywords to prevent non-compliance issues, monitor customer sentiment, transcribe calls, and generate call summaries to spot training opportunities with AI speech analytics.

Omnichannel Messaging

Enable your customers to engage with you through multiple digital channels, including live chat, social media, and instant messaging apps with VoiceSpin’s omnichannel capabilities.

Ready to Take Your Business Communications to a Whole New Level with VoiceSpin Cloud PBX Solution?

Book a no-obligation demo call now with one of our sales reps and learn more about VoiceSpin cloud PBX system and how it can enhance your business communications. helping you deliver outstanding customer service and drive better sales conversions.


Frequently asked questions

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