Multi Channel Contact Center
Increase your sales, improve your customer satisfaction and save money on your Sales and Support Contact Centers.
Boost the proactivity and productivity of your inbound, outbound and blended contact centers
Sales & Business Development
Customer Service & Support
An all-in-one messaging tool for your business. Instead of using separate messaging clients, we are keeping you in the same familiar interface. That raises the efficiency of communication to a new level.
Makes possible audio and video communication to work inside web pages by allowing direct peer-to-peer communication, eliminating the need to install plugins or download native apps. We’ve implemented this technology in our Contact Center infrastructure, so now you are free from installing softphones or any other third-party tools for each agent. That means installing a new agent’s workplace as fast as logging into the system.
Get the power of Voicespin Speech Analyzer in your system: transcribe the calls inside your system, no matter either tens or ten hundreds of minutes.
Voice And Chat Bots
Automate your messaging and voice communication with the innovative automation tool. It saves time and the agent’s attention by managing routine things like request qualification, getting initial info from incoming calls or chats, and forwarding it to the respective queue or support agent.
Plans & Pricing
For information regarding available plans, pricing and useful demo customized for you
Client: Lead Capital Markets
Project Type: Speech analysis for compliance.
Result: Identifying and alerting about misconduct calls, according to the compliance need of the company.
Project Type: SAI Dailer.
Result: 150 representative connected to the AI Dailer with ten of thousands of calls per dayand with 40% increased efficiency.
Client: Pizza Hut
Project Type: Cloud Contact Center IP PBX.
Result: More than 60 branches around the country with voice recognition IVR.