Boost your sales team’s potential and connect your agents to potential customers through intelligent lead scoring with VoiceSpin’s innovative auto dialer software. Increase call conversion rates, drive more sales, and improve your team’s productivity by focusing on the most promising leads.
AI auto dialing software easily automates the entire contact center workflow – from creating leads and campaigns, through dialing and assigning leads to agents, to lead status updates in your integrated database (CRM, ERP, etc.). Optimize and manage at the macro-level through automation.
Save hours of your agents’ time by simplifying the routine process of manual dialing
Your business will not lose clients’ data anymore
Connect specific leads to the most appropriate agents with smart queues
Before a new shift starts, our AI dialer scans and removes all the ‘bad’ numbers, including invalid, unconnected, and out-of-coverage. With clean lead lists, agents can hit the ground running as soon as they start their next shift.
VoiceSpin’s outbound technology increases reachability through its advanced functionalities:
Auto dialers typically add lag time to prevent calls from being directed to unavailable agents.
VoiceSpin’s unique AI Auto Dialer solution provides a much higher level of accuracy. Machine learning calculates the average call completion rate to predict when exactly an agent will be available. It automatically dials the next number, effectively eliminating idle time between calls.
Your call center is kept at optimal efficiency through:
The AI Auto Dialer software is part of a network of omnichannel outbound tools in our call center suite. Combined with our other tools, your call center’s efficiency will grow exponentially along with your sales.
Our AI Auto Dialer fully integrates to 50+ CRMs and seamlessly connects to CRM prioritizations while logging call details and recordings to the appropriate record.
This integration means:
The AI dialer is part of a network of omnichannel outbound tools in our call center suite. Combined with our other optimized tools, your call center efficiency will grow exponentially together with your sales.
As more communication channels become available, our call center continues to integrate with the latest technologies to provide the most robust outbound solutions:
AI auto dialer is an auto dialer system that uses artificial intelligence (AI) algorithms to automatically bulk-dial multiple numbers and help agents eliminate the effort of manually dialing number after number. Once the call is connected, the dialer routes it to an available call center agent. AI-powered auto dialing tools minimize agent idle times, improve agent efficiency and call center productivity.
An auto dialer is a general term for automatic dialing systems used in outbound call center software solutions. A predictive dialer is a specific type of auto dialer that uses algorithms to predict when an agent will be available to take the next call based on factors like the average speed to answer, the average call duration, and the number of available agents. Predictive dialing tools ensure no agent time is wasted, improve call connect rates, and increase sales.
While there are numerous auto dialer software tools available, the best one will depend on your specific business needs and the size of your team. When reviewing your options, pay attention to features like the types of auto dialers supported, call recording, reporting and analytics capabilities, and whether the tool can be seamlessly integrated with your CRM system.
When choosing an outbound call center solution with an AI auto dialer, cost often becomes the deciding factor for businesses. It may greatly vary based on the provider’s pricing model, the tool’s features, the number of users, and other factors. At VoiceSpin, you can get an AI auto dialer solution as part of an omnichannel contact center software starting from $77/user per month.
Using auto dialers is legal as long as your call center complies with regulations and laws, which may differ from country to country. In the U.S., for example, it is regulated by the Telephone Consumer Protection Act (TCPA), which restricts the use of auto dialers for making unsolicited telemarketing calls and requires obtaining prior consent from the person being called. It’s always best to check with your local laws before using an auto dialer.
Call monitoring is one of the essential call center software features that help ensure call centers provide the highest level of experience for their existing customers and prospects. By monitoring calls in real time, call center managers
Along with call routing, call queuing makes it easier for call centers to manage high inbound call volumes by reducing wait times for callers and ensuring they are connected to the most appropriate agents. While receiving multiple
Call routing is the foundation of providing an excellent customer service experience and maintaining high customer satisfaction levels in call centers. Despite the recent rise of self-service and AI-powered chatbots, voice support remains a preferred choice for
Get hold of every lead and customers in the most suitable channel without spending time and resources that are out of reach.
