VoiceSpin system integration with ZOHO
Smooth and stable work in one system with our Zoho dialer integration
Boost the proactivity and productivity of your inbound, outbound and blended contact centers
Do your tasks simultaneously with VoiceSpin integration to ZOHO CRM (Zoho Dialer, Zoho Voice)
Connect your ZOHO profile to the VoiceSpin CPaaS ecosystem and get all the benefits of our products right away in your CRM. With our click-to-call option you will get:
View call history: all your calls will be logged and linked to the appropriate Zoho Lead record.
Configure the DID numbers you need and Click2Dial from Zoho user Interface
Easy access to your recordings. A link to the recording of each call will be created and displayed on the Zoho Lead record
Pop Up Screen - Upon both Inbound and outbound calls, Zoho's corresponding lead record will pop up
How to integrate?
Click on the button and follow instructions on ZOHO Marketplace, easy Zoho dialer integration
Use cases
Client: Lead Capital Markets
Project Type: Speech analysis for compliance.
Result: Identifying and alerting about misconduct calls, according to the compliance need of the company.
Client: MemoGlobal
Project Type: SAI Dailer.
Result: 150 representative connected to the AI Dailer with ten of thousands of calls per dayand with 40% increased efficiency.
Client: Pizza Hut
Project Type: Cloud Contact Center IP PBX.
Result: More than 60 branches around the country with voice recognition IVR.
Compliance was an expense I thought we’d just have to live with forever but when we realised there are solutions to streamline our Quality Assurance process, even since GDPR came into play, I was delighted. We’ve decreased compliance related costs by around 30%!
Lots of companies claim their support teams are fantastic, but we’ve been truly impressed by VoiceSpin’s support services. Always responsive and quick, usually with a simple solution and I can reach them at any time. Downtime is a thing of the past for us.
Implementing the AI Dialer has been a game changer for us, we’ve been able to reduce staff costs and increase sales by approx 35% over the past 12 months. Our call center staff are talking to better leads and generally wasting less time.
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