VoiceSpin system integration with ZOHO

Smooth and stable work in one system

Boost the proactivity and productivity of your inbound, outbound and blended contact centers

Do your tasks simultaneously with VoiceSpin integration to ZOHO CRM

Connect your ZOHO profile to the VoiceSpin CPaaS ecosystem and get all the benefits of our products right away in your CRM. With our click-to-call option you will get:

View call history: all your calls will be logged and linked to the appropriate Zoho Lead record.
Configure the DID numbers you need and Click2Dial from Zoho user Interface
Easy access to your recordings. A link to the recording of each call will be created and displayed on the Zoho Lead record
Pop Up Screen - Upon both Inbound and outbound calls, Zoho's corresponding lead record will pop up

How to integrate?

Click on the button and follow instructions on ZOHO Marketplace

Use cases

Client: Lead Capital Markets
Project Type: Speech analysis for compliance.
Result: Identifying and alerting about misconduct calls, according to the compliance need of the company.

Client: MemoGlobal
Project Type: SAI Dailer.
Result: 150 representative connected to the AI Dailer with ten of thousands of calls per dayand with 40% increased efficiency.

Client: Pizza Hut
Project Type: Cloud Contact Center IP PBX.
Result: More than 60 branches around the country with voice recognition IVR.

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