Zendesk VoIP Integration with VoiceSpin’s Call Center

Integrate VoiceSpin’s VoIP phone system with your Zendesk to optimize your team’s efficiency and streamline your workflow automations.

Boost engagement with triggered SMS

Enable specific trigger events and send SMS messages via VoiceSpin to your leads or customers. Set up filers, create SMS templates, and personalize your messages to boost engagement and improve relations with your audience.

Make outbound calls from your Zendesk

With just a couple of clicks, set up custom triggers to initiate outbound calls from Zendesk via VoiceSpin when a new ticket is created or when there is certain activity on a specific ticket.

Automatically add new leads to the AI dialer

With VoiceSpin’s Zendesk dialer integration, leads from new tickets are automatically added to your specific AI dialer lists, saving your agents time and eliminating the need to do it manually.

What is Zendesk + VoiceSpin Integration?

By integrating VoiceSpin with your Zendesk, you can boost your team’s productivity and take advantage of workflow automations that can reduce the amount of manual work for your agents and enrich your Zendesk ticketing tool with calling capabilities.
Zendesk and VoiceSpin integration through Zapier

FAQs

How do I integrate Zendesk VoIP?

To enhance the capabilities of your Zendesk ticketing system with VoIP features, you can integrate it with various VoIP service providers, such as VoiceSpin’s VoIP call center software. This integration is currently enabled through Zapier. 

First, log into your Zapier account, connect your VoiceSpin account to Zapier, and then choose specific actions that you wish to integrate between Zendesk and VoiceSpin to automate your team’s workflows. If you need assistance, reach out to our support team at support@voicespin.com.

What are the benefits of Zendesk VoIP integration?

Integrating VoiceSpin’s VoIP call center software with your Zendesk tool allows you to benefit from seamless workflow automation capabilities, calling clients from within Zendesk with automated call logging, and sending triggered SMS messages.

How much does the integration with Zendesk cost?

Zendesk integration with VoiceSpin’s telephony is available to VoiceSpin’s customers at no extra cost. If you’re not a VoiceSpin customer yet, you’re welcome to schedule a 30-minute product demo session with our team to get a deeper insight into how VoiceSpin’s cloud-based contact center software can help your business easily manage your phone communications, engage more leads, and drive more sales through advanced outbound calling features.