Run efficient outbound calling campaigns with the industry-leading predictive dialer and easily manage your inbound calls and digital messaging communications with VoiceSpin, one of the best CallHub alternatives.
Take a quick look at how VoiceSpin’s AI-driven auto dialer compares to CallHub’s dialer in terms of key features and capabilities to help you choose the most suitable solution for your business needs.
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| International calling |  |
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| Inbound call management | |
Limited |
| CRM integrations | |
Limited |
| Predictive dialing | |
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| Reporting and analytics | |
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| AI speech analytics | |
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| Omnichannel text messaging | |
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| Mobile app | |
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| 24/7 customer support | |
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Both VoiceSpin and CallHub support multiple dialing modes, including power dialing and predictive dialing, and offer robust features like voicemail drop and local caller ID. But VoiceSpin’s dialer goes even further with its AI and machine learning algorithms that connect leads to the best-suited agents to maximize your sales conversions.
Similarly, VoiceSpin and CallHub offer bulk SMS messaging, allowing you to send mass text messages to hundreds or thousands of prospects or customers at once and drive better engagement. On top of that, VoiceSpin allows you to compose messages in over 100 languages, enabling you to run your text messaging campaigns in multiple languages.
While CullHub is mostly known for outbound calling features, making it a great solution for outbound call centers, VoiceSpin offers advanced inbound call management features in addition to outbound calling. With custom call routing, IVR, and inbound call queue management, VoiceSpin might be an excellent choice for inbound call centers, too.
CallHub offers integrations with some industry-specific platforms. With VoiceSpin, however, you get access to a wider choice of ready-made integrations with the most popular CRM systems like HubSpot, Zoho, Salesforce, Pipedrive, and dozens more. Beyond that, custom integration options are available with both providers.
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| Power dialer | |
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| Predictive dialer | |
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| Inbound call routing | |
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| Interactive Voice Response | |
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| Inbound call queues | |
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| Queue callback | |
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| Unlimited recording storage | |
Only in the Enterprise plan |
| Real-time call monitoring | |
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| Call whispering | |
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| Real-time dashboard | |
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| SMS text messaging | |
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| Local presence | |
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| Smart lead distribution | |
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| Voicemail drop | |
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| DNC/ DND list filter | |
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| Spam detection | |
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| Custom integrations | |
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| API developer support | |
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VoiceSpin is a great alternative to CallHub when it comes to inbound call management, with a range of features like ACD, advanced call routing, IVR, missed call alerts, queue callbacks, and much more to deliver customer service excellence.
Engage with your customers and prospects across various digital communication channels, including live chat, social media, WhatsApp, Telegram, and other instant messaging apps with VoiceSpin’s omnichannel contact center solution.
By integrating AI-powered speech analytics, you can gain deeper insights into your voice interactions, automate your QA process, prevent non-compliance, assess agent performance through AI post-call summaries, and track customer sentiment.
Boost the efficiency of your outbound calling efforts with VoiceSpin’s AI-driven auto dialer and handle your inbound calls efficiently with advanced inbound call management features, ensuring high levels of customer satisfaction. Book a demo call now to see VoiceSpin in action and find out whether it’s the right choice for your call center.
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