Call Center Software for Small Businesses That Want to Grow and Succeed

Empower your team with a feature-rich cloud-based call center solution, boost agent productivity, and scale your call center operations in a matter of clicks as your small business grows.


Give Your Small Business a Competitive
Advantage with VoiceSpin Call Center Software

Get an Enterprise-grade Call Center Solution for Your Small Business Needs

Get a cloud-based call center software solution for small businesses with enterprise-grade security, uptime, and reliability. Enable your team to make and receive calls from anywhere and stay connected with your customers or prospects even while on the go with our mobile app.

Call center software for small business interface showing agent extension and contact list for easy outbound calls.

Enhance Your Business Communications with Robust VoIP Telephony Features

Equip your agents with all the tools they’d ever need to handle inbound and outbound customer interactions efficiently. Call routing, IVR, call queueing, auto dialing, call recording, real-time call monitoring, custom reporting and analytics, and SMS text messaging are just a few core features to mention.

Call center software for small business dashboard with incoming call pop-up and features like ACD, IVR, and callbacks.

Scale Your Operations Almost Instantly as Your Small Business Grows

Secure your future business growth with a modern and scalable call center solution. VoiceSpin’s entirely cloud-based infrastructure ensures you can add new agents and numbers and scale your call center operations almost immediately as your small business expands.

Call center software for SMB interface with options to add and manage agents, queues, and groups.

Seamlessly Integrate with the Business Systems You Already Use

Connect VoiceSpin with your CRM, helpdesk, or other business-critical apps you already use, automatically sync call activities and data across systems, and ensure your team always has a 360-degree view of every customer to deliver the level of personalization customers have come to expect from businesses.

Integration logos of popular CRM like Zendesk, Salesforce, HubSpot, and Pipedrive.

Get Assistance Whenever You Need it with our 24/7 Customer Support

Need troubleshooting with technical issues? Looking for answers to billing questions? With a commitment to serving customers round the clock, our 24/7 customer support is just a call or chat away, helping your business make the most out of our call center software solutions from day one.

Customer service agent using multichannel communication tools like WhatsApp, Telegram, Webchat, Messenger, SMS, and Email.

Integrates with Your
Favorite CRM System

Automatically log all calls in your CRM. VoiceSpin integrates with 50+ popular CRM and helpdesk systems, including HubSpot, Zoho, Salesforce, Zendesk, and dozens more.

Integrated with Zoho CRM Integrated with Salesforce Integrated with Hubspot Integrated with Pipedrive
Integrated with Zendesk Integrated with Keap CRM Integrated with Insightly Integrated with Zapier

Call Center Software Features to Help You
Improve Every Aspect of Your Small Business

Local DID Numbers

Get local international DID numbers from 160+ countries to establish a local presence for your business and enjoy some of the most affordable rates on international calls.

Call Routing

Set custom call routing rules to ensure your incoming callers are always routed to the most relevant department or group of agents and reduce unnecessary call transfers.

Interactive Voice Response

Set up your IVR menus, streamline your inbound call handling, and ensure your customers always get the service tailored to their specific needs, improving your FCR rates.

Call Queueing

Handle any call volume with call queue management features. Enable your callers to request a queue callback instead of having to wait on hold and reduce the number of abandoned calls.

AI Auto Dialer

Equip your outbound sales team with an AI auto dialing solution that intelligently scores leads and connects them to the best-suited sales reps, helping you drive better sales conversions.

Call Recording

Record calls automatically or on demand, securely store call recordings in the cloud with unlimited storage, and leverage call recordings for compliance, QA, and team performance assessment.

Call Monitoring

Witness firsthand how your agents interact with customers with real-time call monitoring or join in on active calls and secretly guide newly hired reps to accelerate onboarding.

Reporting and Analytics

Make more informed, data-driven decisions with in-depth reporting and analytics. Track your most critical metrics and KPIs to assess the overall health of your call center.

SMS Text Messaging

Reach your customers or prospects directly on their mobile devices with SMS text messaging. Customize and schedule bulk SMS campaigns to instantly boost engagement.

Looking for Affordable Call Center
Solutions for Your Small Business?
VoiceSpin Might be Just What You Need

With a cloud-based setup, no expensive hardware or IT expertise required, and some of the best rates on international calls, VoiceSpin call center software makes an excellent choice for small businesses like yours. Book a demo call now to find out whether it’s the right fit for your needs.


Frequently asked questions