CloudTalk Alternatives to Empower Your Contact Center

Considering a switch from CloudTalk to another business phone system? Explore VoiceSpin and other top alternatives to CloudTalk to choose a solution that perfectly fits the needs of your customer-facing and sales teams.

Cloud Talk

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    Compare VoiceSpin with CloudTalk

    Looking for CloudTalk alternatives? Take a look at how VoiceSpin compares to CloudTalk in terms of key features and capabilities to better inform your decision making.

    voicespin Cloud Talk
    International DID numbers 160+ countries 160+ countries
    Predictive dialer
    CRM integrations
    AI speech analytics
    Bulk SMS messaging
    Omnichannel text messaging Limited
    Mobile app
    Custom development
    24/7 customer support Limited

    VoiceSpin vs. CloudTalk:
    Key Differences and Similarities

    Deliver Top-notch Service with Advanced Inbound Call Management

    Both solutions are excellent for frontline teams, with a solid set of inbound call management features like ACD, skill-based routing, Interactive Voice Response, call queueing, real-time call monitoring, call recording, and more to enable businesses to deliver outstanding service experience.

    Interface of a call center application showing an incoming call notification with caller ID, alongside panels for phone, statistics, chat, and more options.
    VoiceSpin call center software featuring an auto-answer toggle, a dialer for a 'New customers' campaign, and a predictive dialing mode indicator.

    Maximize Your Conversions with an AI-driven Predictive Dialer

    While the two providers offer auto dialing solutions, VoiceSpin stands out as a better CloudTalk alternative for outbound sales teams, with its AI predictive dialer that intelligently scores leads and connects them to the best-suited sales reps to help you maximize conversions.

    Support Customers Across Digital Channels with Omnichannel Messaging

    Although CloudTalk offers text messaging and WhatsApp integration, VoiceSpin’s capabilities go further than that, allowing you to integrate multiple digital channels (including live chat, social media, and instant messaging apps) into a single omnichannel platform and extend your support options beyond calling.

    Dashboard for VoiceSpin Messaging with options to select communication channels such as website, Messenger, SMS, Email, API, and Telegram for customer engagement.
    Graphic displaying various CRM platforms including Zendesk, Zoho, Salesforce, HubSpot, and others, indicating integration capabilities with VoiceSpin solutions.

    Leverage Pre-built and Custom Integrations with CRM Systems and Business Apps

    Both solutions seamlessly integrate with the most popular CRMs, helpdesk systems, and business apps, including Salesforce, Zoho, HubSpot, Pipedrive, Zendesk, and dozens more. In addition, VoiceSpin offers custom integration options to meet the specific needs of your business.

    VoiceSpin vs. CloudTalk:
    Feature Comparison Table

    voicespin Cloud Talk
    Inbound call routing
    Interactive Voice Response
    Inbound call queues
    Queue callback
    Call forwarding
    Call recording
    Unlimited storage for recordings
    Real-time call monitoring
    Call whispering
    Real-time dashboard
    Custom reporting
    AI call summaries
    SMS text messaging
    Power dialer
    Predictive dialer
    Local caller ID
    Smart lead distribution
    Voicemail drop
    DNC/ DND list filter
    Spam detection
    Custom development
    API developer support

    What Sets VoiceSpin Apart as a
    Great CloudTalk Alternative

    Bulk SMS text messaging

    Bulk Text
    Messaging

    Send hundreds of SMS messages to your customers or prospects simultaneously and instantly boost engagement. Translate and customize messages for specific audiences for more personalized communication.

    Phone burner ai speech analyzer

    AI Speech
    Analyzer

    Gain more in-depth insights into your interactions with AI speech analytics, prevent non-compliance issues via keyword spotting, track customer sentiment, and measure agent performance through AI call summaries.

    Custom Development

    Custom
    Development

    Looking for additional capabilities or integrations with third-party systems you are already using? VoiceSpin offers custom development and integration options to align with your specific business needs.

    Top 10 CloudTalk Alternatives in 2024

    Alternatives Price (lowest tier) Top Features Best for
    voicespin $36/user/month International DID numbers,
    predictive dialer, AI speech analytics
    Small and mid-sized businesses
    and large enterprises
    callhippo $18/user/month Smart switch, predictive dialer,
    WhatsApp shared inbox
    SMBs, mid-sized businesses,
    and large companies
    nextiva $18.95/user/month Voice and video calling, auto
    attendant, audio and video recording
    Small businesses
    and startups
    aircall $30/license/month International numbers, warm
    transfer, call transcription
    Small and mid-sized
    businesses
    ringover $21/user/month Smart call routing, power dialer,
    video conferencing
    Small businesses and
    mid-sized enterprises
    openphone $15/user/month Unlimited calling (US & Canada), AI
    call summaries, voicemail transcripts
    Small businesses
    ringcentral $20/user/month Unlimited calling (US & Canada),
    video meetings, team collaboration
    tools
    Small businesses and
    mid-sized businesses
    callhub Pay-as-you-go pricing Predictive dialer, mass texting,
    voice broadcast
    Businesses of all sizes
    talkdesk $85/user/month Omnichannel inbound routing,
    predictive dialing, agent assist
    SMBs, mid-sized businesses,
    and large enterprises
    phoneburner $127/user/month Power dialing, call tracking,
    SMS text messaging
    Small and mid-sized
    outbound sales teams

    Set Your Customer Service and Sales Teams up for Success  with VoiceSpin – One of the Top CloudTalk Alternatives

    Join thousands of businesses already using VoiceSpin to manage inbound and outbound customer interactions across voice and digital channels International coverage in 160+ countries, AI predictive dialer, bulk SMS, and omnichannel messaging – VoiceSpin has it all and much more. Book a demo now to see how it works.

    BOOK A DEMO

    All information on this page is relevant at the time of publishing and is subject to change.

    Frequently asked questions

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