Minimize QA Time, Maximise Agent Productivity
Compliance with communications regulations can make or break a business. Companies in industries such as airlines, hotels, and finance, which manage large volumes of
April 26, 2022
Compliance with communications regulations can make or break a business. Companies in industries such as airlines, hotels, and finance, which manage large volumes of
A day in the life of an outbound call center manager is busy. With quotas to meet, the pressure is on to make sure
What is Sales CPaaS In today’s technologically advanced world, so many tools are available “as a service.” From software to knowledge to operations and even AI
The present is a challenging time for all businesses, with daily routines altered and teams often scattered from the usual location. There is no doubt
It goes without saying that the telephone is among the most important tools in any business, and especially in those where inbound and outbound sales
2020 continues to be a difficult and uncertain year for commerce and industry. As the covid-19 pandemic sweeps across the world it brings with it
Throughout the life of any business, many changes in the methods and systems used will be experienced. In recent years, the rapid development of IT
Remote working has become far more commonplace during 2020, thanks in no small part to the coronavirus pandemic. With many businesses having to shut down
There have been many excellent developments in communications that benefit businesses in a fashion we could not have imagined just a couple of decades ago.
Get hold of every lead and customers in the most suitable channel without spending time and resources that are out of reach.