B2B Telemarketing: How to Do it the Right Way and Convert Prospects into Customers
While telemarketing (or cold calling) is known for its challenging nature and low conversion rates, it remains one of the quickest and most effective marketing...
July 16, 2024
How to Start a Call Center Business in 2024
Despite the recent rapid rise of digital communication channels and an increased demand for self-service support, phone still continues to dominate as the most preferred...
July 15, 2024
Call Center Technology: Key Features and Future Trends
Beyond enabling agents to simply make and receive phone calls, call center technologies have become much more advanced thanks to the emerging advancements in AI...
July 15, 2024
Enterprise Chatbots: Features, Benefits, and Common Use Cases
Chatbots have been around for a while now, but it’s only in recent years that they have become truly popular among users and businesses alike....
July 10, 2024
Best CRM for Sales Reps in 2024
Your sales reps are the life force of your business. They generate leads, sell your products or services, move prospects through your sales funnel, and...
July 10, 2024
Multilingual Call Center: Everything You Need to Know
With the emerging globalization, more and more businesses, both big and small, are now operating in multiple countries across the globe. But no matter how...
June 11, 2024
What is Voicemail Drop and How to Leverage it in Your Calling Campaigns
Statistically, nearly 80% of all cold calls end up going to voicemail, while a typical sales representative leaves around 70 voicemails per day on average....
June 5, 2024
Outbound Call Center Script Examples for Winning Deals
Handling outbound sales calls – especially cold ones – has always been challenging for sales agents, no matter how experienced they are. Having to deal...
June 5, 2024
Inbound Call Center Scripts for Customer Service Teams
Despite the rise and widespread adoption of digital communication channels and AI-driven chatbots, nearly 60% of consumers would still prefer to pick up the phone...
May 22, 2024
Looking for a better call center solution? Leverage AI Auto Dialer and Speech Analyzer. Powerful integrations at no extra cost.
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