Despite the recent rapid rise of digital communication channels and an increased demand for self-service support, phone still continues to dominate as the most preferred...
September 26, 2023
SMS Marketing for Real Estate: Best Practices
In a highly competitive industry like real estate, where timing and a business’s ability to reach potential clients at the right moment with the right...
September 6, 2023
Tackling the ‘Scam Likely’ Label in Outbound Sales Campaigns
Spam calls have dramatically decreased the trust between consumers and businesses that rely on outbound calling campaigns to promote and sell their products and services....
August 25, 2023
Call Center Quality Assurance Best Practices
Managing a call center is by no means an easy task. You need to consistently deliver high levels of customer service and maintain customer satisfaction...
July 27, 2023
10 Proven Ways to Reduce Your Call Center CostsÂ
In today’s customer-focused business landscape, where call centers aren’t viewed as cost centers anymore – at least by the majority of business leaders – call...
June 21, 2023
The Best Times to Cold Call Prospects in 2023 [+ Cold Calling Tips]
Despite all the emerging trends in sales and the way businesses reach out to potential target audiences, cold calling (when done right) remains an effective...
June 15, 2023
Pipedrive Integration Guide
Requirements: The following conditions must be met for the VoiceSpin PBX and Pipedrive integration: Your external IP should be whitelisted in order to make the...
June 15, 2023
SMS vs. WhatsApp: What’s the Best Fit for Your Business Communication?
Did you know that (according to Statista’s 2023 data) there are currently over 6.92 billion smartphone users across the globe? That means around 86% of...
June 8, 2023
How to Use Instant Messaging Apps for Customer Service [Best Practices]
Instant messaging is a convenient way for consumers to get quick and efficient customer support through communication channels they are already actively using in their...
June 1, 2023
Looking for a better call center solution? Leverage AI Auto Dialer and Speech Analyzer. Powerful integrations at no extra cost.
This mode enables people with epilepsy to use the website safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.
Visually Impaired Mode
Improves website's visuals
This mode adjusts the website for the convenience of users with visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
Cognitive Disability Mode
Helps to focus on specific content
This mode provides different assistive options to help users with cognitive impairments such as Dyslexia, Autism, CVA, and others, to focus on the essential elements of the website more easily.
ADHD Friendly Mode
Reduces distractions and improve focus
This mode helps users with ADHD and Neurodevelopmental disorders to read, browse, and focus on the main website elements more easily while significantly reducing distractions.
Blindness Mode
Allows using the site with your screen-reader
This mode configures the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software for blind users that is installed on a computer and smartphone, and websites must be compatible with it.
