What is a Blended Agent? [Explained]
Blended agent meaning A blended agent in a contact center refers to a contact center representative ...
Pipedrive Integration Guide
Requirements: The following conditions must be met for the VoiceSpin PBX and Pipedrive integration: ...
Call Abandonment Rate in a Call Center [Complete Guide]
Call Abandonment Rate is a critical measure of both customer satisfaction and operational efficiency...
What is a Virtual Agent in a Contact Center
In the era of digital transformation, contact centers have evolved to keep pace with rising customer...
Zapier Integration Guide
Zapier is a free application that allows you to connect and send data between thousands of different...
Why Technical Support is Important for Business?
The contact center is a vital entity in every company wishing to establish a permanent communication...
“Onliner” can Make any Spot in the World Your Workplace
VoiceSpin’s product “Onliner” is a remote desktop connection solution that allows ...
HubSpot Integration Guide
Free HubSpot integration with Voicespin works without additional middleware and provides top connect...
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