Who is RingCentral's biggest competitor?

Zoom Phone is generally considered the biggest RingCentral competitor, offering similar unified communications capabilities. Other similar companies like RingCentral include 8×8, Vonage, Avaya, Nextiva, Aircall, VoiceSpin, and Dialpad, each offering a unique set of features for specific use cases. And there are also many providers that are better than RingCentral, particularly for smaller teams, in terms of being more budget-friendly and easier to set up and use. These are, for example, OpenPhone, Ooma, and Grasshopper.

How much does RingCentral cost?

RingCentral’s pricing starts at $20 user /month (billed annually) for unlimited calling in the U.S. and Canada, call routing, IVR, business SMS, video meetings, call monitoring and reporting, team collaboration features, and call transcription. While that seems quite affordable for an entry-level plan, the thing is that many advanced features and integrations with popular CRM systems are actually locked behind more expensive plans and paid add-ons, so the overall cost of the solution can be significantly higher.

Aircall is mostly used by businesses seeking a voice-focused solution with essential and advanced call management features for customer support and sales teams that handle high call volumes. And it’s particularly popular among call centers that heavily rely on CRM integrations. But it isn’t the best choice for businesses that need deep omnichannel capabilities.

What makes VoiceSpin a better alternative to Aircall and RingCentral?

Firstly, VoiceSpin is a better Aircall and RingCentral alternative for sales teams because of its AI-powered predictive dialer, which is one of the most advanced dialers on the market. It can intelligently score your leads and connect them to the best-suited sales reps to help you maximize conversions when running outbound calling campaigns. Secondly, VoiceSpin is a better choice for call centers operating globally as it offers local numbers in 160+ countries. To top it off, with VoiceSpin, you get 24/7 live support with every plan.