Who are RingCentral’s biggest competitors?

Zoom Phone is typically considered the biggest RingCentral competitor. While Zoom initially started as a video conferencing platform, it has quickly expanded into unified communications with voice, messaging, and contact center solutions, directly challenging RingCentral’s core offerings. Other popular competitors include 8x8, Vonage, Avaya, Microsoft Teams, Nextiva, Dialpad, and VoiceSpin, to name just a few.

What makes VoiceSpin a better alternative to OpenPhone?

Firstly, VoiceSpin is a better OpenPhone alternative for outbound sales teams as it offers an advanced AI predictive dialer tool for running outbound calling campaigns. Secondly, while OpenPhone provides limited omnichannel capabilities, VoiceSpin allows you to integrate voice, SMS, live chat, social media, WhatsApp, and other digital channels in a single platform. Better yet, you can deploy an AI-powered chatbot across your digital channels for customer service and sales automation. And finally, VoiceSpin offers a wider range of ready-made integrations with third-party tools and 24/7 support across all plans.

What makes VoiceSpin a solid RingCentral alternative?

With access to local numbers in 160+ countries worldwide, VoiceSpin might be a better RingCentral alternative for call centers with truly global operations. On top of that, though RingCentral does offer a predictive dialer for outbound calling automation, VoiceSpin’s AI predictive dialer is a more advanced solution, offering features like AI lead scoring and distribution and automated voicemail drop – something that RingCentral’s dialer lacks. That makes VoiceSpin a smarter choice for sales-focused call center teams.