Tag: Customer Service

7 Ways to Automate Your Customer Service and How AI Can Help

Customers’ expectations are on the rise, with speed and availability of customer support becoming ...

How AI Benefits Customer Service and How it is Used in Contact Centers

Whether you like it or not, Artificial Intelligence has already deeply penetrated and transformed ma...

13 Essential AI Tools for Small Business and Why You Should Use Them

If you’re not leveraging AI in your business yet, you’re already falling behind. As a small busi...

BFCM Checklist to Prepare Your Customer Service Team

Traditionally, Black Friday/ Cyber Monday (BFCM) has been the busiest shopping period of the year fo...

How to Implement Omnichannel Customer Service in Your Business

Consumer expectations are constantly evolving when it comes to interacting with brands and getting c...