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Omnichannel Contact Center Solutions for Real Estate

Equip your agents with robust cloud contact center software for the real estate industry to handle inbound and outbound calls and messages, reach out to more prospects, generate more leads, and convert them into sales.

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Real Estate Contact Center Software
That Meets Your Business Needs

Omnichannel communications are becoming increasingly expected in real estate. With VoiceSpin’s VoIP contact
center solutions, your agents can communicate more effectively with prospects and clients across various
channels, maximizing the value of each interaction and closing more deals for your real estate business.

Deliver seamless
omnichannel experiences

Easily manage your omnichannel communications – talk to your prospects on the phone, via email, Instant Messengers, or social media within a single omnichannel contact center platform. Enable your prospects and clients to engage with your real estate business through the channel of their choice.

real estate agent using omnichannel contact center software.
Predictive dialing interface of the AI auto dialer in real estate contact center software.

Automate your outbound
calling with an AI auto dialer

Cold calling is one of the most traditional marketing strategies in real estate. Optimize the way your agents handle long lead lists with AI-powered real estate auto dialer software. Let the dialer automate the entire outbound calling process, freeing up your agents to focus on closing deals.

Improve Call Answer Rate and
connect with more leads

A low Call Answer Rate is a common challenge for real estate businesses. We partner with telco providers from across the globe, so you can get numbers from almost every country and use Local Presence to increase your Call Answer Rate, engage with more prospects, and drive more sales.

Global map showing local caller ID options for real estate contact centers.
CRM integration options for real estate contact center software, including Salesforce and HubSpot.

Integrate with your
favorite CRM

VoiceSpin’s real estate business phone system easily integrates with Salesforce, HubSpot, Zoho, and other leading CRM platforms, enabling you to sync contacts, manage leads, and automatically log calls into your CRM to always know who’s calling in.

Powerful real estate call center
software features

Inbound & outbound

Take advantage of all the basic and advanced AI-driven features of call center software for real estate to streamline your inbound and outbound calls.

Omnichannel communications

Enhance your real estate phone system with omnichannel capabilities and let your prospects and clients connect with you on their preferred channel.

Local caller ID

Dramatically increase call pick-up rates with local caller ID when making outbound calls to your prospects, enabling agents to engage in more interactions.

Text messaging

Use text messaging to expand outreach and drive engagement. Automate and customize your bulk SMS campaigns for a more personalized experience.

Security & data protection

We’re committed to meeting security and compliance standards so you can rest assured that your and your clients’ data is encrypted and securely protected.

Reports & dashboards

Get access to comprehensive insights and track critical metrics and KPIs to be always aware of what’s happening and how your agents are performing.

Leverage contact center software for real estate to your advantage

Give your real estate agents all the tools they need to effectively manage inbound and outbound communications with prospects and clients and automate manual tasks allowing them to focus on what matters most – selling and closing more deals. Book a demo now to see VoiceSpin’s omnichannel contact center solutions in action and how they cater to your business needs.

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Features your team will love

Call Routing

IVR Auto Attendant

Call Monitoring

Call Recording

AI Auto Dialer

Local caller ID

Spam Detector

Scheduling Callback

Automated SMS

Omnichannel

Reporting & Analytics

CRM Integrations

Frequently asked questions

  • What is real estate call center software?

    Real estate businesses face multiple challenges when it comes to managing interactions with prospects and customers. Real estate call center software solutions empower real estate businesses and organizations with all the tools agents need to manage communications with customers and prospects effectively. These may include auto dialing solutions to run outbound calling campaigns and generate real estate leads, inbound call management features to handle incoming calls, omnichannel capabilities to engage with prospects and clients across multiple communication channels, and other tools.

  • What features are included in VoiceSpin call center software for real estate?

    VoiceSpin call center software offers a full range of features and capabilities tailored to the needs of real estate businesses. These are inbound call management features (such as custom call routing, IVR, missed call alerts, and in-queue callbacks), auto dialing and outbound call management features (like predictive dialing, local caller ID, automated voicemail drop, and DNC list filtering), SMS text messaging, and omnichannel messaging capabilities. In addition, you can stay on top of your team’s performance with real-time call monitoring, call recordings, and custom reporting and analytics features.

  • How can an automated cold calling system benefit real estate businesses?

    Many real estate businesses rely on cold calling to generate leads and convert prospects. With an automated cold calling system, the entire process can be optimized for much greater efficiency. For example, with VoiceSpin real estate dialer, your agents can run outbound cold calling campaigns without having to dial each number manually. The dialer skips busy signals, answering machines, and disconnected numbers and connects agents only to the answered calls so they can spend more time interacting with prospects instead of waiting for the calls to connect.

    On top of that, the dialer’s AI-driven intelligent lead-agent scoring and matching mechanism connects prospects to the best-suited real estate agents based on the probability of getting a successful outcome (i.e. closing the deal). And with local caller ID, you can call prospects from local numbers, boosting your call answer rates and improving the efficiency of your cold calling campaigns.

  • How does call tracking enhance lead management in real estate?

    Real estate call tracking enables you to assign specific trackable phone numbers to different promotional campaigns or channels, so when you get a call from a prospect, you will know exactly which channel or campaign generated the lead. It gives you a comprehensive understanding of your lead generation process and helps you identify which marketing campaigns, online listings, or advertisements are most effective in generating high-quality leads so you can optimize your marketing strategies, allocate your inbound marketing budget more efficiently, and improve your overall lead management.

  • Can I integrate VoiceSpin with my existing CRM system?

    Yes, you can easily integrate VoiceSpin with your existing CRM system. Our call center software solution seamlessly integrates with 80+ most popular CRM platforms, helpdesk systems, and other business apps, including Zoho, HubSpot, Salesforce, Pipedrive, and dozens more. Beyond that, we offer custom integration options for our customers at no additional costs. Check out our integrations page to learn more about the available integration options.
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