Make calls right away from the Web browser without any softphone

What’s in the box?

One-click calls.

 

We implemented a Web RTC feature — the technology that makes possible making calls without any softphone clients installed on the computer. We implemented it to the Agent Panel, so it means that anywhere from the World you agent can log in to our system, establish a secure private connection using the Onliner, and can start calling from the web browser. It saves a huge amount of time for your support team and makes unnecessary any technical knowledge from your agents. So they are free from hassling configuring a softphone and they can do their job from the very first minute.

Plans & Pricing

For information regarding available plans, pricing and useful demo customized for you.

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Use cases

  • Client: Lead Capital Markets
  • Project Type: Speech analysis for compliance.
  • Result: Identifying and alerting about misconduct calls, according to the compliance need of the company.
  • Client: Pizza Hut
  • Project Type: Cloud Contact Center IP PBX
  • Result: more than 60 branches around the country with voice recognition IVR.
  • Client: MemoGlobal
  • Project Type: AI Dailer
  • Result: 150 representative connected to the AI Dailer with ten of thousands of calls per dayand with 40% increased efficiency.

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