Set up the remote workplace for your agents without VPN or manual whitelisting of IP address using our own private and totally secure web tool

What’s in the box?

Don't lose time.

 

Setting up a remote workplace is one of the most trivial working routines. But mostly it takes much more time than expected: the IT support team struggles to connect via RDP, install any of VPN clients and make the things done. And then double-check all of this, over and over again. But the Onliner makes losing the support team's time unnecessary any more — new agent simply log in to the web service and his connection established directly with our servers. Fast, easy, and secure.

Features

Multichannel
Integrations

CRM Synchronization

Automated
Lead Enrichment

Automated CRM
Lead Withdrawal

Same Day Setup

Advanced
Lead Scoring

Agent Skill Based
Call Routing

Intelligent
Lead Prioritisation

Call Filtering &
Lead Assignment

User Determined # of repeats
per list & lead lifespan

Campaign Level
Interface

Managed
Call Pacing

Call Volume AI

Smart Real Time &
Historic Reporting

Multi-Channel
Support Options

24/7 All Year Round
Response

Protected Business
Continuity

Network Monitoring

Comprehensive
System Design

Plans & Pricing

For information regarding available plans, pricing and useful demo customized for you.

Contact Us

Use cases

  • Client: Lead Capital Markets
  • Project Type: Speech analysis for compliance.
  • Result: Identifying and alerting about misconduct calls, according to the compliance need of the company.
  • Client: Pizza Hut
  • Project Type: Cloud Contact Center IP PBX
  • Result: more than 60 branches around the country with voice recognition IVR.
  • Client: MemoGlobal
  • Project Type: AI Dailer
  • Result: 150 representative connected to the AI Dailer with ten of thousands of calls per dayand with 40% increased efficiency.

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