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Features

Customer Abandonment
Triggers

Customer Retention
Analysis

Emotion Analysis

Sentiment Analysis

Situation Prediction

Advanced Lead Scoring

Agent Skill Based
Call Routing

Intelligent Lead
Prioritisation

Improved Productivity

Efficient Customer Service
Provision

Reduce your
Contact Center Costs

Plans & Pricing

For information regarding available plans, pricing and useful demo customized for you.

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Use cases

  • Client: Lead Capital Markets
  • Project Type: Speech analysis for compliance.
  • Result: Identifying and alerting about misconduct calls, according to the compliance need of the company.
  • Client: Pizza Hut
  • Project Type: Cloud Contact Center IP PBX
  • Result: more than 60 branches around the country with voice recognition IVR.
  • Client: MemoGlobal
  • Project Type: AI Dailer
  • Result: 150 representative connected to the AI Dailer with ten of thousands of calls per dayand with 40% increased efficiency.

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